Last edited: Apr 15, 2015. OK – Case Manager finally called back from Uconnect. The 2014 Ram 1500 has 8 problems reported for gps/uconnect malfunction. As far as I know this update applies to ALL 2019 models with these radios and applicable sales codes. I explained the problem I was having with the Clock running slow and the Navigation not working well. This dealer is just terrible. Downloaded the update to it. ... information about the way you use the Uconnect Services that helps FCA US and Sprint improve, customize or communicate about services which are offered to you. just dont touch anything. What are you thinking of doing? I love my truck but having to deal with these guys is just ridiculous. This week, Fiat Chrysler Automobiles sent an over-the-air update to certain 2017 and 2018 Uconnect infotainment systems, which can be found on Dodge, Jeep, Ram, Fiat … Uconnect support acted like they didn't want to help me and I was waiting endlessly in the que for Mopar to respond to my online chat requests. I could hardly believe it, but it finally took. My guess is he is typing the vin in Uconnect instead of following the TSB like it says. I didn't press anything and I got to step 9 out of 11 it was tittle Sierra air card and it sat on 1% for 10-15 minutes and then I guess it timed out. This. She told me that they were aware of the 2 issues and are coming out with a software update in early 4th qtr. i just updated mine and yeah, there's a few parts where it looks like its stuck and it does reboot i think 3 or 4 times during the overall process. Jeeps and Dodge vehicles included. And now it doesn't work at all except it says insert usb. Plugged it in the car with ignition on start. Average repair cost is $250 at 52,500 miles. Yeah it's pretty sad. Every time it gets to step 11 of 15 (67% completed), it says the air connect (I think) BOLO failed to install and to remove the USB stick to reset. i too had to turn the car back to run after a while but it didnt interrupt the update. I tried it again and it gets stuck in the exact same spot. 2105 Jeep Grand Cherokee w/Uconnect. 4 GSM cellular for the embedded sierra wireless aircard (CLARET VIOLET) Very curious why you are wanting this info? this is by far the longest uconnect update … As of now neither the "commercial jailbreak" supports new versions (well yes they were using exactly the same file to start with Also 16.51.x or newer appears to be no go: uconnect-8-4-8-4an-update EDIT: haven't got 17.09.07 to try, but on 17.11.07 manifest.lua has changed and the last block/ search keyword is "ota_update" instead. Uconnect has built the factory reset into the main menu with the 8.4AN 17.11.07 update. 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